Privacy Policy
Last updated: April 2026
1. Who We Are
Jafen Media ("we", "us", "our") is a digital marketing agency. Our website is jafenmedia.com. If you have any questions about this policy, contact us at hello@jafenmedia.com.
2. What Data We Collect
We may collect the following information when you use our website or contact us:
- Name and email address (via contact forms)
- Phone number (if provided voluntarily)
- Company name and website URL
- Message content submitted through our contact form
- Usage data via analytics tools (pages visited, time on site, referral source)
- Technical data (IP address, browser type, device information)
3. How We Use Your Data
We use the data we collect to:
- Respond to enquiries and provide requested services
- Send service updates, proposals, and invoices
- Improve our website and services
- Comply with legal obligations
We will never sell your personal data to third parties.
4. Cookies
Our website uses cookies to improve your browsing experience and analyse traffic. These include:
- Essential cookies: Required for the website to function properly.
- Analytics cookies: Help us understand how visitors use the site (e.g. Google Analytics).
You can disable cookies in your browser settings at any time.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law. Contact form submissions are retained for up to 2 years.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request a copy of your data in a portable format
To exercise any of these rights, email us at hello@jafenmedia.com.
7. Third-Party Services
We may use third-party services including Google Analytics, Calendly, and email providers. These services have their own privacy policies and we encourage you to review them.
8. Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be available on this page with the updated date at the top.
9. Contact
For any privacy-related questions, contact us at hello@jafenmedia.com.